Why does innovation matter? Growth. Revenue. Agility. Speed. Partnerships.
Who owns innovation?
What is your role as an individual and contributor / leader in your organization?
What are the prevailing innovation models - what works and why?
Science projects or profits: there are trade-offs.
Innovation's ripple effect on your organization.
Our Discussion Leaders:
Kristin Wallace, VP Emerging Payments, BB&T
Kristin Wallace, VP Emerging Payments, is the head of Client Purchase Experience at BB&T, a fortune 500 company, which provides a full range of banking, investment, and insurance products and services and operates 2,150 financial centers in 15 states and Washington, D.C.
She leads cross-functional teams to identify and capitalize on opportunities for the enterprise to innovate on the core banking competency of payments to deliver new and valuable services to clients. Prior to BB&T, she held several roles at Bank of America including management of regulatory and legislative issues related to payment card networks.
Kristin earned her bachelor's degree from Washington University in St. Louis, and her MBA from Duke University. She lives in Charlotte with her husband and their "American Dingo." Kristin is on the Executive Committee for PayCLT, is a founding member of the Charlotte Fintech Professional group, and has served as a mentor/coach for start-ups in the QCFintech accelerator program. When she's not boring Wal-Mart cashiers with her EMV/mobile payments knowledge, she leads group fitness classes at local gyms. Follow her on Twitter @KMHWallace.
Greg Lloyd, Director of Payments Practice, Levvel
Greg is a Director of the Payments Practice at Levvel where he is responsible for leading client engagements and building relationships with customers ranging from top-10 banks to payments enablers to start-ups. Prior to Levvel, Greg spent 7 years at Bank of America, most recently leading business-efforts in the launch of Apple Pay, Android Pay, and Samsung Pay. Prior to Bank of America, Greg held a variety of financial services roles at eSpeed / Cantor Fitzgerald and Reuters. Greg holds an M.B.A. from the Darden School at the University of Virginia and a B.S. from the College of William and Mary. He currently resides in Charlotte, NC with his wife and three children. https://www.linkedin.com/in/gregoryjlloyd/
Dave Hunkele, Managing Director, The Norman Group
Dave Hunkele is Managing Director of the Treasury, Payments and Digital Transformation practice at The Norman Group, where he is focused on business development and strategic consulting. Dave works with bank and Fintech leaders to define and execute their growth, innovation and efficiency strategies with emphasis in the areas of digital transformation, customer experience, sales and process efficiency and M&A integration / transition. Prior to joining The Norman Group, Dave held leadership positions at Bottomline Technologies and S1 Corporation and started his career in bank systems and technology. Dave holds a Bachelor's degree in Information Systems and Masters in Management from Robert Morris University. He serves on the Executive Committee of PayCLT. Dave resides in Concord, NC with his wife and three daughters. https://www.linkedin.com/in/davehunkele
payCLT 8/18: Payments Modernization Outlook: How Real Time Payments has both Validated and Challenged the Notion that the Old Payment Silos Must Fall (Gracefully)
John Tupper Bio:
John Tupper is responsible for large FI client relationships and sales efforts for FIS’ North American Enterprise Payments business. John comes to FIS by way of the Clear2Pay acquisition in 2014, and now manages a team of client executives that are responsible for the Payments relationships with FIS strategic clients.
John’s background is technical, with over a decade in enterprise architecture and large bank implementations of cash management and treasury solutions. John previously held the position of SVP of Operations for ACI/S1 Treasury business for a total of over 13 years, looking after development, delivery, support and solutions consulting, primarily for online banking solutions across the U.S., Canada and Mexico.
John continues to take the global Clear2Pay OPF solutions offerings to the quickly evolving U.S. and Canadian payments markets, with a focus on Enterprise Payments modernization and real time payments implementations for the largest 75 financial institutions across North America, driving 30%+ year over year EBITDA growth in the segment since the acquisition.
John holds a degree in International Business and Information Systems from the Darla Moore School of International Business at the University of South Carolina in Columbia.
- What is the landscape for faster payments in the US, and what is The Clearing House RTP program?
- How can real-time payment benefits consumers and businesses?
- What do you need to do to get ready for real-time payments?
About the Speaker:
Peter Davey leads payment innovation at The Clearing House where he is responsible for working with financial institutions and partners to foster new and innovative concepts that propel the payment industry forward. He has a deep understanding of the payments industry, including rules and regulations around all payments networks, payments systems and technologies, and how these systems work.
Previous to The Clearing House, Peter was the Head of Payment Strategy Innovation & Industry at Capital One Financial Corporation. He provides thought leadership in many payment forums and speaking engagements across the industry and is a featured keynote speaker at many events.
He has a bachelor’s degree in Business Management with a focus in Computer Science from Wheeling Jesuit University and is an Accredited ACH Professional (AAP).
The founders of Trust Stamp will lead an exploration of biometric authentication techniques and discussion of the future of authentication.
Trust Stamp's core Artificial Intelligence applications use state of the art facial biometrics and proprietary "proof of liveness" tests to create a unique and secure digital identity. Once created, the digital identity can be stored as a biometric hash on an enterprise server or immutably in a private or public blockchain. The digital identity can be augmented by other data sources, including public records & social media data mining, to analyze and attach trust or preference characteristics that are relevant to the relationship and interaction.
Dropbox Presentation Link: https://www.dropbox.com/s/qjv7im2eth4uxvu/Trust%20Stamp%20PayCLT%20Deck.ppsx?dl=0
Fintech in Action!
Come hear from the founders of Charlotte’s latest QCFintech innovation class. On 5/19, the founders of 9 innovative startups will pitch their companies to PayCLT. The format will be 3 minute pitches followed by Q&A with the founders.
Invite friends and colleagues to join you — all are welcome!
Learn more about QC Fintech at www.qcfintech.co.
Find an overview of the companies in the PDF below:
Cross-border payments account for roughly 40% of global payments fees, generating 15 times the revenue of the average retail domestic payment. While traditional cross-border payment models have been successfully processing millions of payments a year, emerging models and frameworks will dramatically change the world of cross-border payments, promising to improve processes, costs, and the customer experience.
This session will answer three key questions:
1. What are the drivers and trends affecting the cross-border payments ecosystem?
2. Are traditional cross‑border payment services adequately positioned for today’s challenges?
3. How are emerging cross-border payment models creating innovation from inefficiency?
About the speaker:
Patricia Hines, CTP, is a senior analyst with Celent’s Banking practice and is based in Charlotte, NC. Her areas of research include global transaction services and wholesale banking with a particular emphasis on treasury and cash management, corporate banking delivery channels, and trade and supply chain finance, along with commercial and small business lending.
Patty has over 20 years of experience in financial services across business, technology, and operations. Prior to Celent, she was a Research Director in Wholesale Banking at CEB TowerGroup, a leading financial services advisory research firm, where she conducted primary research focused on industry trends, strategic business drivers, and technology solutions in commercial lending and small business services.
She has also held senior product management, marketing, and technology positions at FleetBoston Financial, Wells Fargo, Citibank, MuleSoft, OpenText GXS, and S1 Corporation (now ACI Worldwide).
Patty received her MBA from the Yale School of Management and a bachelor’s degree in business administration from the State University of New York at Albany. She also holds a Certified Treasury Professional (CTP) accreditation from the Association of Financial Professionals.
Traditional means of authenticating customers such as user IDs, passwords and knowledge-based questions are increasingly breached and available to bad actors. These widely used forms of authentication also create friction for customers and restrict adoption of digital channels and processes. New technologies and wide adoption of mobile devices are making it possible to increase security while reducing friction for customers across channels. Firms are beginning to map out a path to getting rid of passwords.
About the speakers:
David has over 20 years’ experience in the financial services sector serving in product management, technology management, information / cyber security, and risk management executive roles. He has strong industry expertise in the end-to-end security lifecycle in consumer and commercial eCommerce and financial services. Additionally he has regulatory experience as both a practitioner and risk manager in information, cyber and third party risk for financial institutions.
Ed Aluise is a Director with Greenway Solutions. He has 20 years of experience in consulting and general management roles working with Global 1000 and mid-sized institutions in the Financial Services, Consumer Products, and Retail industries. In these roles, Edward has worked with a variety of companies to develop growth-oriented strategies while managing risk. His areas of expertise span strategy and product development, digital risk and security, and digital channel development. Recent engagements he has led include a digital experience strategy and roadmap for a super-regional bank, a payments controls assessment for a regional bank, and digital channels risk management program for a super-regional bank.
Prior to joining Greenway Solutions in 2011, Edward held Strategy and Product leadership roles at Bank of America in Payments, Small Business and Treasury Services businesses, including stints on the leadership teams of those multi-billion dollar organizations. Edward started his career as a consultant with AT Kearney in their Economics and Customer-Oriented Growth practices. He graduated Phi Beta Kappa from the University of North Carolina.
Edward Aluise on LinkedIn
Our payments franchises, institutions and customer relationships are under attack and the threat continues to grow.
How should we think about Cyber Security in 2017 and beyond?
What role does an Information Sharing Environment and real time analytics play in your organization and your customers’ organizations?
How should organizations evaluate and invest in their current and future state?
How do we eliminate protection gaps in and among our organizations?
About the Speaker:
Fred Dumas has over 30 years of experience in the financial services industry, including experience founding and building highly successful technology companies. Fred has extensive experience in the area of Banking, International Payments, and Trade Finance. His educational background includes a BA in International Political Science from The Ohio State University. Fred’s professional experience includes successful exits of start up companies as well as leading investments in emerging Technology companies. He has served as both Chairman and non-executive member on several corporate Boards of Directors in both the US and Europe. Fred has also served on the Board of Trustees of several non-profit organizations. In addition to serving as Chairman of the Board of Dark Cubed, Fred serves on the Board of Directors of Spiritus Project, on the Board of Directors of Dalma Capital Management Limited, and the Board of Trustees of Discovery Place.
With the rise of Blockchain POC’s and some recent high-profile blockchain Pilot announcement by DTTC, SWIFT and others, Financial Institutions are further exploring “What applications could benefit the most from their Blockchain technology POC investments?” and “How will they get to a Blockchain Pilot in 2017?”
In this session we will start with some recent trends and application specific to the Payments and Loyalty Industry and consequently we will cover 8 Decisions that will help Financial Institutions move their Blockchain concepts from the Lab to Pilot Phase in 2017
About the speaker:
Bart is a Partner with IBM’s Global Business Services Team driving Blockchain Technology. He previously was the Founder and Global Leader of Capgemini’s Blockchain, Crypto Currency and Distributed Ledgers user community.
Bart has been investigating the potential of Blockchain as an innovative technology within Financial Services for the last 3.5 years. He has been an active participant in the Bitcoin and Blockchain community and has been analyzing its wide range of applications in various financial services sub-domains. He recently joined IBM and was previously with Capgemini and the FinTech industry where he led several blockchain initiatives and other transformations in corporate banking and global payments.
Bart has a Master in Commercial Engineering (Information Technology) from the University of Antwerp (Belgium) and resided for the last 17 years in Charlotte, NC.
Real-time payments are at the forefront in many countries including most recently in the United State. Real-time, all the time is great for customers but it is pushing the infrastructures of banks and corporations to new limits. The 24x7x365, real-time transactions and expanded remittance information are re-shaping the traditional landscape of commerce flows. Banks and corporations can use this to offer innovative services, but they must address the impact on their infrastructures. This session will address current status of real-time payments around the globe and will examine how real-time payments can act as a catalyst for implementing a real-time payments foundation. We will emphasize the specific areas of impact for real-time processing and highlight where real-time processing creates new opportunities.
About the speaker:
Kevin Patton is a Director and Transaction Banking Solution Practice Lead at ACI Worldwide where he is responsible for working with financial industry leaders to develop strategic solutions that facilitate Financial Institutions’ grown in payments and online banking. He is also responsible for influencing ACI’s product strategy and sales direction to drive the long-term strategic alignment between ACI and our customers. Prior to ACI, Kevin led the product management, product marketing, product strategy, and solutions consulting teams at S1 and Bottomline Technologies. Kevin has over 20 years of payments and cash management experience with banks and software providers. Kevin started his career with Wachovia playing a variety of roles within banking operations, product management, and sales. Kevin earned a BS from Appalachian State University and a MBA from the Wake Forest University Babcock Graduate School of Management.