Join PayCLT for a chat with Ramy Serageldin, COO of Moven – a Banking Experience and Analytics Company. Ramy will speak to how Moven’s business model builds off of banking and payments innovation – challenging industry conventional wisdom and focusing on the heart of customer expectations. Is the current payment trend of incorporating deals & offers and other value-add services around the point-of-sale really meeting a customer need? Hear Moven’s answer – and challenge your own thinking.
Format Note: This session will be focused on the phone as Ramy will be dialing in from New York. If you’d like to come in-person, there will be a group meeting at Packard Place to dial-in together. This special format is a “Thank You” to our members and participants who regularly dial into our in-person sessions.
Send in your questions: Submit any questions you might have for Ramy in advance of the session – email them to firstname.lastname@example.org or tweet them to @payCLT
About Ramy Serageldin
Ramy has over 15 years of experience in the financial services and technology industries with a focus on Innovation, Strategy, and Product Development. He has a passion for the ways in which technology can be used to improve people’s lives. He is a proven leader with extensive experience at both large corporations and start-ups. He thrives on the challenge of creating and growing a business.
Currently, Ramy is focused on bringing the award-winning Moven to world by identifying and establishing key partnerships with large financial institutions across the globe, as well as the strategic management of the US business. In this role, he has cultivated a $40MM global revenue pipeline, including keystone partnerships with TD Bank in Canada and Westpac in New Zealand, and developed the B2B product strategy to meet the needs and pain points of banking partners worldwide. Ramy helped build Moven’s US business from the ground up, including establishing the banking relationship, launching the initial banking product & platform, and instituting the Operations organization.
Before joining Moven, as a management consultant at Ernst & Young, Ramy helped found the Digital Financial Services practice. This new group advised FIs on strategy for online, mobile and social product development and customer engagement. Prior to Ernst & Young Ramy worked in Bank of America’s mobile and online product group, focused on leveraging the bank’s distribution channels to more efficiently deliver innovative products and solutions to customers. Dial in Conference line: (712) 775-7031 code: 719-881-851
Think you are mobile payments savvy – and you’d use Apple (or Android) Pay everywhere? As a customer, what do you expect of the payment experience – at Walgreen’s, at Whole Foods, at the Doctor’s Office?... As a payments professional, you know that all the pieces exist to provide that experience… or do they? Join us Friday, 4 March at 9AM as Chuck Winter, of North Highland, leads us through the analysis of the factors at play in adoption of mobile payments across diverse payment situations – from the perspective of the retail (hospitality, health care, transportation… etc) customer. Get ready for a highly-interactive & collaborative session to stretch your view of the payment system.
Please note: This session is designed to be highly-interactive, with small-group discussions. Presence at Packard Place is highly-encouraged. However, dial-in will continue to be an option – call-in ready for an interactive teleconference aspect! Members on the line will form a “small group” with a facilitator for discussion.
About Chuck Winter:
Chuck is a technology leader with the North Highland Company providing strategic business and CIO advisory services to improve IT’s ability to deliver. He has led strategic initiatives that create an engaged customer experience with improved payment capabilities by addressing the complexity of transforming technology systems and organizations across the enterprise.